Osoa Terms of Service
Effective Date: August 3, 2026
These Terms of Service (“Terms”) govern your access to and use of the Osoa mobile application, website, and related services (collectively, the “Service”).
The Service is operated by FlashyAi Limited (“FlashyAi”, “we”, “us”, or “our”).
Company Information Company Name: FlashyAi Limited Contact
Email: customerservice@fasyai.com
By creating an account, accessing, or using Osoa, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Service.
1. Company Information
This Service is operated by:
FlashyAi Limited
Contact Email: customerservice@fasyai.com
2. Eligibility
You must meet the following requirements to use Osoa:
• You must be at least 18 years old.
• You must have the legal capacity to enter into these Terms.
• You must comply with all applicable laws and regulations when using the Service.
By using Osoa, you confirm that all information you provide is accurate and that you meet the minimum age requirement.
3. About Osoa
Osoa is a dating and social discovery platform designed to help people connect, communicate, and build relationships.
Osoa does not guarantee that you will find a match, relationship, friendship, or any specific outcome through the Service. Your interactions and relationships with other users are your own responsibility.
4. Account Registration
To access certain features, you may need to create an account.
You agree to:
• Provide accurate and complete information.
• Keep your account information updated.
• Maintain the security of your login credentials.
• Be responsible for all activities performed through your account.
You must not:
• Create an account using another person's identity.
• Create multiple accounts for abusive or fraudulent purposes.
• Share your account with others.
5. User Content
Osoa allows users to upload, post, send, or otherwise share content, including but not limited to:
• Photos
• Profile information
• Messages
• Interests and preferences
• Other user-generated content
You retain ownership of the content you submit. However, by submitting content to Osoa, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, reproduce, and distribute such content solely for operating, improving, and promoting the Service.
You are solely responsible for the content you share.
You must not upload or share content that:
• Is illegal, harmful, threatening, or abusive.
• Contains hate speech or discrimination.
• Contains nudity, explicit sexual content, or prohibited material.
• Impersonates another person.
• Violates another person's privacy or intellectual property rights.
• Is misleading, fraudulent, or intended to scam others.
We reserve the right to remove content or restrict accounts that violate these Terms.
6. User Conduct
When using Osoa, you agree to treat other users respectfully.
You must not:
• Harass, threaten, or intimidate other users.
• Send unwanted spam or promotional messages.
• Request money or financial assistance from other users.
• Engage in scams, fraud, or deceptive behavior.
• Use the Service for illegal activities.
• Attempt to manipulate, abuse, or interfere with the Service.
Dating interactions involve real people. Always use your own judgment and take appropriate safety precautions when communicating or meeting someone.
7. Safety and Offline Meetings
Osoa provides tools to help users connect, but we cannot verify the identity, background, or intentions of every user.
You are responsible for your own safety when interacting with others.
We recommend that you:
• Avoid sharing sensitive personal information too quickly.
• Communicate through the Service before moving to other platforms.
• Meet new people in public places.
• Inform friends or family before meeting someone offline.
Osoa is not responsible for the actions, behavior, or conduct of other users.
8. Paid Features, Coins, and Purchases
Osoa may offer optional paid features, including virtual currency, subscriptions, or other digital products.
8.1 Virtual Currency
Coins or other virtual items purchased within Osoa:
• Have no real-world monetary value.
• Cannot be exchanged for cash.
• Cannot be transferred between users.
• Cannot be withdrawn.
Virtual items may only be used within the Osoa platform.
8.2 Purchases
Payments are processed through third-party payment providers, including Apple App Store and Google Play.
By completing a purchase, you authorize the applicable payment provider to charge your selected payment method.
Prices may vary depending on region, currency exchange rates, taxes, and platform policies.
9. Subscriptions
Some Osoa features may require a subscription.
Subscriptions may automatically renew unless canceled before the renewal date according to your device platform settings.
For Apple subscriptions:
You can manage or cancel your subscription through your Apple ID account settings.
For Google Play subscriptions:
You can manage or cancel your subscription through your Google Play account settings.
Subscription payments are handled by the applicable platform provider and are subject to their terms and refund policies.
10. Refund Policy
10.1 General Refund Policy
Osoa provides digital services, including subscriptions, virtual currency, premium features, and other digital products (“Paid Services”).
All purchases made through Osoa are subject to the refund policies and procedures of the applicable payment platform or payment provider.
Refund eligibility may depend on factors including:
• The payment method used for the purchase;
• Applicable laws and regulations in your location;
• Whether the purchased service, digital content, or virtual item has been delivered;
• Whether the purchased feature or virtual item has been used or consumed;
• The policies of the applicable payment platform.
Except where required by applicable law, purchases of digital products and services are generally final and non-refundable once the purchased items or features have been made available to you.
10.2 Apple App Store Purchases
If you purchase Paid Services through the Apple App Store, your payment transaction is processed by Apple.
Refund requests for purchases made through the Apple App Store must generally be submitted directly to Apple according to Apple's applicable refund policies.
Osoa does not directly process refunds for App Store purchases.
You may request a refund through Apple's refund process or contact Apple Support for assistance.
10.3 Google Play Purchases
If you purchase Paid Services through Google Play, your payment transaction is processed by Google.
Refund requests for Google Play purchases are handled according to Google Play’s refund policies and applicable laws.
Depending on the circumstances of your purchase, Google may process refunds directly.
For certain situations where assistance is required, you may contact Osoa customer support at:
When contacting us, we may request purchase details, including but not limited to:
• Google Play order ID;
• Purchase date;
• Account information associated with the transaction.
10.4 Third-Party Payment Purchases
If Osoa provides payment options through third-party payment providers other than Apple App Store or Google Play, refund requests must be submitted according to the applicable payment provider's refund procedures.
Where Osoa is responsible for processing the refund request, we will review each request based on:
• The reason for the refund request;
• Whether the purchased service has been delivered;
• Whether the purchased content or feature has been used;
• Applicable consumer protection laws.
We reserve the right to deny refund requests where the purchased service has already been fully provided, accessed, or consumed, except where refunds are required by applicable law.
10.5 Virtual Currency and Digital Items
Virtual currency, coins, gifts, boosts, and other digital items purchased within Osoa:
• Have no monetary value outside the Osoa platform;
• Cannot be exchanged for cash;
• Cannot be transferred, sold, or withdrawn;
• Are intended only for use within Osoa.
Once virtual currency or digital items have been delivered to your account, they are generally non-refundable, except where required by applicable law.
If virtual items have already been used or consumed, refunds may not be available.
10.6 Subscription Cancellation and Refunds
Subscription cancellation prevents future automatic renewal but does not automatically provide a refund for the current subscription period.
To avoid future charges, you must cancel your subscription before the renewal date through your applicable platform account:
Apple App Store:
Manage subscriptions through your Apple ID account settings.
Google Play:
Manage subscriptions through your Google Play account settings.
After cancellation, you may continue to access subscription benefits until the end of the current billing period unless otherwise required by applicable law.
Deleting your Osoa account or uninstalling the Osoa application does not automatically cancel your subscription or generate a refund.
10.7 Unauthorized Purchases
If you believe that a purchase was made without your authorization, please contact the applicable payment platform as soon as possible.
You may also contact Osoa customer support at:
We may investigate unauthorized transactions and request additional information to verify the purchase.
10.8 Refund Policy Updates
We may update this Refund Policy from time to time to reflect changes in our services, payment methods, or applicable legal requirements.
Any updates will become effective when posted as part of these Terms.
11. Privacy
Your privacy is important to us.
Our collection, use, and protection of personal information are described in our Privacy Policy.
By using Osoa, you acknowledge that you have read and understood our Privacy Policy.
12. Account Suspension and Termination
We may suspend, restrict, or terminate your account if:
• You violate these Terms.
• You engage in harmful or fraudulent behavior.
• Your activity creates risks for other users or the Service.
• Required by law or regulatory authorities.
You may delete your account at any time through the account settings or by contacting customer support.
After account deletion, certain information may be retained where required for legal, security, or operational purposes.
13. Intellectual Property
All rights, title, and interest in Osoa, including software, design, trademarks, logos, and other materials, belong to FlashyAi Limited or its licensors.
You may not copy, modify, distribute, sell, or reverse engineer any part of the Service without prior written permission.
14. Third-Party Services
Osoa may contain links to or integrations with third-party services.
We are not responsible for the content, availability, or practices of third-party services.
Your use of third-party services is subject to their own terms and policies.
15. Disclaimer
Osoa is provided on an “as is” and “as available” basis.
To the maximum extent permitted by law, we do not guarantee:
• That the Service will always be available.
• That the Service will be error-free.
• That users will find compatible matches.
• That information provided by users is accurate or complete.
16. Limitation of Liability
To the maximum extent permitted by applicable law, FlashyAi Limited shall not be liable for:
• User interactions or relationships.
• Losses caused by other users.
• Unauthorized access to your account.
• Indirect, incidental, or consequential damages.
17. Changes to These Terms
We may update these Terms from time to time.
When we make significant changes, we may notify you through the Service or other appropriate methods.
Your continued use of Osoa after changes become effective means you accept the updated Terms.
18. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws.
Any disputes arising from or relating to these Terms or your use of Osoa shall be resolved according to applicable legal procedures.
19. Contact Us
If you have questions, concerns, or requests regarding these Terms, please contact us:
FlashyAi Limited
Email: customerservice@fasyai.com